Our Core Beliefs Regarding User Privacy and Data Protection
We take user privacy and data protection very seriously and these are human rights.
We have a duty of care to the people we work with as the data we come into contact with is our liability. Personal data should only be collected and processed when absolutely necessary.
We hate spam as much as you do and do everything we can to prevent it.
We will never sell, share, otherwise distribute, or make public any personal information
Our business and internal computer systems, including this website, have been designed to comply with the following national and international legislation’s with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Our website’s compliance with the above legislation’s means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries.
If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation, you should contact us.
Information Collected and Usage
Rachael Reid Ltd is the sole owner of the information that is collected on this website.
We do not sell or share this information to others in ways different from what is disclosed in this statement.
Rachael Reid Ltd collects information from our users at several different points on our website.
Any information requested using enquiry forms is the use of Rachael Reid Ltd only.
Information recorded is used for Rachael Reid Ltd to be able to interact with our clients, and potential clients, in terms of raising quotes and invoices.
Like most websites, our website uses Google Analytics to track user interactions and we use this data to determine the number of people using our website. This information is tracked as part of the process to better understand how visitors find and use our web pages.
Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you specifically to us.
Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Contact forms and Email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.
All data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
Rachael Reid Ltd Website Security
Our website takes every precaution to protect information collected.
We do not request sensitive information using our website. Any information taken both online and offline is protected.
All client data is restricted in our offices.
Outgoing External Links
This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites.
This website is hosted by on our own servers within a State-of-the-art Host Europe Limited data centre in the UK.
The data centre has been carefully chosen and the security features include rota-spike security fencing and perimeter anti ram barriers. The data centre has blast proof anti-intruder shielded external windows and doors.
The entire data centre area is controlled by proximity access locks on all external and internal doors with interlocked man-trap doors to gain access into data floors.
All our server cabinets have locked doors with no open racks and there is perimeter and internal IP CCTV system monitored 24 × 7 which is monitored by 24 × 7 on-site security guards with static and mobile patrols.
All on-site personnel are security vetted to BS7858 standard and only authorised security cleared staff are allowed into the facility.
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
Third Party Data Processors
When required we use carefully chosen third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with all legislations.
The two third parties are based in the USA and are EU-U.S Privacy Shield compliant.
We will report any unlawful data breach of any information we hold, or if any of our third party data processors inform us of issues, we will also report this to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen.
The data controller of this website is Rachael Reid Ltd and company number 12311698.
The registered office and operating office address is Rachael Reid Ltd, Reid’s, Welford Rd, Long Marston, Stratford Upon Avon, Warwickshire, CV37 8RA
Data Protection Officer
The Data Protection Officer is:
Policy Change Log